Le Cercle L’Odaïtès is our loyalty and referral program, designed to reward you every step of the way. With every purchase and interaction with our brand, you earn points that can be redeemed for discounts on future orders. It’s our way of expressing our gratitude for your loyalty.

Simply create your complimentary L’Odaïtès account on our website.

You'll receive 10 welcome points immediately, and every purchase you make from then on will automatically earn points.

With every order, you earn 1 point for every €1 spent, helping you reach rewards faster.

When you create your account, we automatically link any previous orders placed using the same email address to your points balance. If an order is missing, please contact our customer service team at contact@lodaites.com with your order number, and we’ll add it manually.

Every euro spent on our website earns you 1 point. You can also earn points by engaging with our brand through actions such as subscribing to our newsletter, following us on Instagram, or adding your birthday to your profile. Your points balance is available at any time in your customer account.

You can view your points balance at any time in your customer account.

Points are automatically credited once your order has been validated, usually within 24 to 48 hours after shipment. If your points balance has not been updated after this period, please contact our customer service team and provide your order number.

If your order is cancelled or fully refunded, the points used for that order will automatically be credited back to your account. In the case of a partial refund, the discount amount will be adjusted accordingly.

When placing an order, you can choose to redeem your points as soon as you reach the 200-point threshold. Simply select the reward level you'd like to use (200, 300, or 400 points), and a discount code will be generated automatically for you to apply to your cart.

The discount codes generated from your points cannot be combined with other promotional codes, including newsletter discounts, special offers, or sale promotions.

You can choose whichever option gives you the best discount on your current order.

Yes. Your points remain valid for 12 months after your last purchase. Each new purchase resets the expiry period and automatically extends the validity of all your points. You will receive reminder emails 30 days, 7 days and then 3 days before your points balance is due to expire.

Once you redeem your points for a discount code, it will be valid for 30 days.

A minimum order value applies to each reward level:

• €20 minimum order value for a €10 discount
• €30 minimum order value for a €15 discount
• €40 minimum order value for a €20 discount

Please note that discount codes cannot be used on Discovery Kit purchases.

From the loyalty program page, you can share your personal referral link with friends and family. Anyone who uses your link will automatically receive €10 off their first order.

When your referral creates an account through your link and places their first order, you'll receive 200 points (equivalent to €10) in your loyalty account.

No, there is no limit to how many people you can refer. Each successful referral who places an order earns you 200 points.

The referral discount code can be used across our entire product range, with the exception of the Discovery Kit (which is already reimbursed on your second order). The code cannot be combined with the 10% newsletter sign-up discount.